https://www.chameleontraining.uk/home daily 1.0 2023-07-18 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608489090936-ALM90XXKS3AD63FS79BE/DiSC-Certified-Trainer-chameleon-change-management.jpg Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608489184105-AY0Q2RIMC8ORX3N9DDSO/DiSC-Certified-Trainerchameleon-management.jpg Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1611305212910-Q4WG3RVHOWLIBTSNIZ76/IMI%2BAccredited-logo.png Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1611305202451-NHMGYHLY3PUOP1XN77JC/tap+accredited.png Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609524013154-JYYQXXYFKR0NKK3ZS5SY/tailored-01.png Chameleon Change Management - £450 + VAT per person A completely bespoke prepared workshop tailored to your needs. You can pick n mix any of our themed workshops to create a unique learning experience for your delegates. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609523513370-9T0VBK9UEVELJJ2Y85I6/off-the-sehlf-workshops-01.png Chameleon Change Management - £400 + VAT per person Choose from our fully prepared workshops ready and available to book. The more delegates booked on, the better the rate can be! https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609522940924-QPD5S6F2A3D49Q9P5RMT/Skill-pill-elearning.png Chameleon Change Management - £99 + VAT per person Tailored Session £110 + VAT per person This is a limited taster session! See what we can do for your people in just a 2 hour skill pill workshop. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1607612646128-IB0C14WKB05MYOQ6TQQ3/download.png Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1607612665601-O2P6IEDY2KKS6PP3CC5P/image-asset.octet-stream Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1607680262690-KN3EUTQZ6SLKSGJC6NST/blue.jpg Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609516733067-CZWSVINQXRI1JZ2WYTLQ/Chameleon-leaves_Mesa+de+trabajo+1.jpg Chameleon Change Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609593592027-VLK4O6QF0YRVSXBWUN2D/Light-blue.jpg Chameleon Change Management https://www.chameleontraining.uk/customer-testimonials daily 0.75 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/andy-wait monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/-ashley-monroe monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/paula-cleobury-cleos-of-ironbridge monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/review-julie-ogrady monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/change-amp-engagement-lynsey-kitching monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/gavin-collier-director-ffr-automotive monthly 0.5 2020-12-20 https://www.chameleontraining.uk/customer-testimonials/andy-carter-senior-pga-teaching-professional monthly 0.5 2021-01-04 https://www.chameleontraining.uk/customer-testimonials/tag/chameleon+change+management+reviews monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/chameleon+change+management monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/behaviour+training monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/automotive+company+training monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/customer+service+training monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/sales+team+training monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/sales+manager+training+provider monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/training monthly 0.5 https://www.chameleontraining.uk/customer-testimonials/tag/change+management monthly 0.5 https://www.chameleontraining.uk/customer-experience-workshop daily 0.75 2021-01-15 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608491300326-CX1IYCLPCF7IKMF481BT/Day-customer-service-training-01.png Customer Experience Workshop ◉ Why Customer Experience matters ◉ Understanding the Customer Identity, what are they trying to achieve ◉ Look for the Customers higher objective, work to the higher to exceed expectations ◉ Don’t leave nothing to chance ◉ Ensure your Experience is effortless and stress free, the experience should be easy ◉ Put your Customer in control in their mind ◉ Next steps – What will you do in your business? https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608491063088-OKRAD7CAOHMZSOJR1ZRT/customer-service-workshops-01.png Customer Experience Workshop The one-day workshop is designed to increase your awareness of the impact of a great Customer Experience on a business and a long term profitable relationship. Customer Experience isn’t about what something does, it’s how it does it. It’s not what the features or functions of the product or service allow us to do, it’s how it makes us feel. You will come away from the workshop with supporting information to be able to start delivering a better customer experience whilst building a long term future. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608548477406-EATTTNETIHLMA3FEMLZA/Customer-experience-quote.png Customer Experience Workshop https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Customer Experience Workshop https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608548684207-8U0JTJ71JY6ZBJHG242D/yellow.jpg Customer Experience Workshop https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608813123310-DE6TLGQ4100RKCN69M3Z/Customer-service-training-01.jpg Customer Experience Workshop https://www.chameleontraining.uk/leadership-management daily 0.75 2021-01-29 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608814357213-7H1L4BC8QQXSK3JGAKN6/Leadership-day-02.png Leadership & Management ◉ Difference between a leader & a manager ◉ The management way – How a manager works and knowing when it is right ◉ Management styles ◉ The leadership way – How a leader works and knowing when it is right ◉ Leadership styles ◉ Understanding the psychological contract & connecting with culture ◉ Learning to flex your style to see performance ◉ Next steps – What will you do back at work. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608814379515-KY5TXGMYKCXE8IMLCBBH/Leadership-skills-training.png Leadership & Management The one-day workshop is designed to increase your awareness of leadership as a skill and the definition that captures the essentials of being able to and want to be prepared to inspire others. Effective leadership is about ideas (whether original or borrowed) but these ideas will not happen unless they can be communicated to others in a way that engages them enough to act as the leader that the individual and team wants them to be. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608815136654-GLWS8VHHHPK2REFPUVVC/leadership-quotes.png Leadership & Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608813956682-A4OU7FQ6BS0UGCE7DDDH/Leadership-training-01.jpg Leadership & Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Leadership & Management https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608814512797-AWNARZQXIO5DFURZI6N3/chameleon+change+management-training.jpg Leadership & Management https://www.chameleontraining.uk/self-awareness daily 0.75 2021-01-15 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608816708814-NIF78IFHZ1OCFT4YO73L/self-awareness-workshop.png Self Awareness The one-day workshop is designed to increase your awareness when dealing with individuals to be able to increase your personal effectiveness/performance and skills. Understanding behaviours and learning how best to communicate with them will ensure you build the right type of relationship with your colleagues and customers and ensure a long term valuable relationship. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608816667066-0S1QSABS5S5TDU1YTB7P/self-awareness-day.png Self Awareness ◉ What am I like & what do people see ◉ What I should know or learn to see in others ◉ Communicating with other styles – Ensuring working with a customer the right way will get the right result and you will make a difference. ◉ How we see the task and how our customers see it ◉ Avoiding challenges / negotiating – Closing the deal through a great experience ◉ Next steps – What will you do back at work. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608816529581-PZA0OXNLVH6L0AZPG29L/self-awareness-quotes.png Self Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Self Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608816461502-PLEU1UXID6WOSPDUHDPV/purple.jpg Self Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608817268819-5S6NWW0QW4C6JGUYYY8R/self-awareness.jpg Self Awareness https://www.chameleontraining.uk/successful-business-structure daily 0.75 2021-01-15 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608818598621-J9RCJQRXNVB8GT9D77QX/business-structure.png Successful Business Structure The one-day workshop is designed to increase your awareness of your business, we often try to tackle too much in one go and try to fix everything all at once and this generally means that we do not give the tasks and projects our full attention as there is so many things we are working on, sound familiar! It can feel a little like we are spinning plates and at some point, we will get breakage and that could be in our performance, in one of the processes we use or in our people which is the worst kind of breakage. With this in mind, the best way to tackle each and every task is one at a time and also split the task into elements that can give you focus and ensure we are looking at the whole picture and achieving all of the task https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608818624271-JXO3E8A1RV29YBJZJM7X/day-business-structure.png Successful Business Structure ◉ What does a great business look and feel like ◉ The triple bottom line - The magic 3 splitting your business into three ◉ Looking at Performance – What does great look like and what does today look like ◉ Looking at People – Understanding people and how to get the best out of them ◉ Looking at Process – Ensuring your processes are working and knowing what value the processes add. ◉ Next steps – What will you do back at work. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608819019255-ZJ29ZG25JFNJYTAM23LA/business-quotes.png Successful Business Structure https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Successful Business Structure https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608818547651-2DQYFE307KHCRJXFGT9S/business-structure.jpg Successful Business Structure https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608818733969-GO7GGOU36NMHRTR1EPV2/orange.jpg Successful Business Structure https://www.chameleontraining.uk/communication daily 0.75 2021-01-15 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609096256920-0VOHCVXR2JKG3W4ZQ3TD/workshop-communication-05.png Communication The two-day workshop is designed to increase your awareness of the impact Effective Communication has with your customers/colleagues. Communication is a daily occurrence and appears to be such a matter of course that it is no longer questioned. Problems are only uncovered when misunderstandings occur, or in the case of failures that can be associated with communication. You will come away from the workshop with supporting information to ensure your communication style has the right impact and presence and delivers the right message to your customers/colleagues. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609096272507-EBO8G3L6HS120UZGQ3C8/day+communication+training+time-05.png Communication ◉ What is communication – How is it split ◉ Body Language – Why is it important & what can we learn from it ◉ Verbal Language – “Only 7% wow I thought it would be more” ◉ Listening Skills – 3 Levels of listening ◉ Questioning Skills – Asking questions that add value ◉ Feedback Skills ◉ Managing Communication Conflict ◉ Next steps – What will you do in your business https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609095734656-1KTRKQYN9LPS35PORP02/communication-quotes.png Communication https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Communication https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609095716618-8P10355E8H0QZNTOIWSD/Green.jpg Communication https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609095845421-G3OA9J48QWBMJFZGJGWP/communication.jpg Communication https://www.chameleontraining.uk/brand-awareness daily 0.75 2021-01-15 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609501373407-RPHMMHOMEWKJJZ3UFO70/brand+workshops Brand Awareness The one-day workshop is designed to increase your awareness of the impact of a great brand for your customers. Your brand matters – it acts as a signpost to help customers find you, it helps them like you and it provides a reason for them to talk about you and even better…recommend you to others https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609501406931-HWONSVT2R2GJ5V32J9H3/brand-awareness-course Brand Awareness ◉ Branding: the basics and benefits ◉ Knowing your brand ◉ The tone of your brand – What does it say and what do you want it to say ◉ Power of imagery – Connect to your audience ◉ Spirit and Values of your brand ◉ Supporting the brand ◉ Next steps – What will you do in your business https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609502249534-CIGN02RWTOAH32USWRSP/brand-quotes.png Brand Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608545676213-7G25SBY30JKASRI2BQOZ/blue.jpg Brand Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609501276155-90K33R9E6GQNP75JB2BN/red.jpg Brand Awareness https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609511278909-1XW69UZ3G0JOQ5K6AFLW/brand-banner-01.jpg Brand Awareness https://www.chameleontraining.uk/skill-pill daily 0.75 2021-01-05 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609766338865-WSPXO35D3SPQIDD66187/chameleon-change-management-down-arrow.gif Skill Pill https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609523513370-9T0VBK9UEVELJJ2Y85I6/off-the-sehlf-workshops-01.png Skill Pill - £400 + VAT per person Choose from our fully prepared workshops ready and available to book. The more delegates booked on, the better the rate can be! https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609524013154-JYYQXXYFKR0NKK3ZS5SY/tailored-01.png Skill Pill - £450 + VAT per person A completely bespoke prepared workshop tailored to your needs. You can pick n mix any of our themed workshops to create a unique learning experience for your delegates. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609763391553-ACXP9VV9CNPFFBGR6ZQL/Skills-workshops-elearning.png Skill Pill - £99 + VAT per person Join our limited Skill Pill Session. An opportunity to up skill your delegates - Motivate, engage & network. This Month’s Skill Pill - Customer Experience https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609763870987-OARDEFQ347J8BJFCQ8LN/elearning-skill-workshop-online Skill Pill - £110 + VAT per person Tailored Skill Pill Sessions can be a combination of any of our existing workshops. You choose what area’s of training are going to best suit your delegates needs. See what we can do for your people in just a 2 hour skill pill workshop… You wont believe the results! https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609521094693-RLHFZ3AQIGRVAX2CPOPS/Skill-pill-01.jpg Skill Pill https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609522497403-DQ3EYOXW9ZDBLRIX5F32/blue.jpg Skill Pill https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609763285972-KSIEIBR2FTOGVD016Y9G/Light-blue.jpg Skill Pill https://www.chameleontraining.uk/find-a-workshop daily 0.75 2021-01-02 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591829650-ECDH7ZMIC71GEHDP0MTK/business-structure.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591829650-ECDH7ZMIC71GEHDP0MTK/business-structure.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591841534-FT431TBAHB70FETBSISV/self-awareness-workshop.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591853152-NY78V7MZV2IC34IAAULK/brand-banner-01.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591868020-CYQL5987QEPIXWV0E6SG/comminication-training.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591927683-NRNGUBA97FU5S81IASBH/Customer-service-training-01.jpg Workshops https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609591946054-CHJ6WN4T7WHNOM599YKT/Leadership-training-01.jpg Workshops https://www.chameleontraining.uk/skill-pill-customer-service daily 0.75 2021-01-08 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1608491063088-OKRAD7CAOHMZSOJR1ZRT/customer-service-workshops-01.png Skill Pill Customer Service - Online Customer Experience ◉ Evolving the way we do business ◉ Providing the physical and virtual options ◉ Ensuring we still deliver the memorable experience ◉ What the remote journey looks like ◉ Golden rules for preferred method of contact https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1609859751333-MM7RV5BQSRYRIJCUOSAA/blue.jpg Skill Pill Customer Service https://www.chameleontraining.uk/business-boost daily 0.75 2021-04-30 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1610030846619-M4HUIR9ANOEIJAZ34ISK/2chameleon-change-management-down-arrow.gif Business Boost https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1619005472731-S0T4TF4VHO7A7ISGK3FR/business+boost+by+chameleon+training.jpg Business Boost https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1610031680452-KBKA6N4RIPZ5G2AR27I1/BOOST+3-01.png Business Boost - 1 day to give 1-2-1 feedback to selected team members or a training day based on your action plan An experienced coach to give tailored behavioural feedback to selected individuals or a workshop tailored to the business needs and action plan. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1610031670812-NLNQ38CT0C9JXNQ6K0RG/BOOST+2-01.png Business Boost - 0.5 days to create an action plan and feedback to the relevant audiences Creating an action plan with step by step feedback in each area of the business with top-line suggestions to change and enhance performance. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1610031615568-0TXD3VCIFU3U438QUCZA/Boost+1-01.png Business Boost - 1.5 days of observations in all areas of the business Looking at the individuals in the business and understanding their skill sets Carrying out an behaviour and skill analysis on all the teams (MBTI Profile optional and at an extra cost) Looking at the effectiveness of their processes in the department and business And finally understanding what their performance is currently, and what can be done to enhance their performance. https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1610029016754-JZ0D451QUWE3FVEIL9NH/blue.jpg Business Boost https://www.chameleontraining.uk/news daily 0.75 2021-02-25 https://www.chameleontraining.uk/news/run-your-own-customer-service-training monthly 0.5 2021-02-26 https://images.squarespace-cdn.com/content/v1/5fd238e56dc02b43286c3a68/1614257278903-AZZRCNEPJSVUJEFBTT2S/members+courses+online.jpg news - COMING SOON! 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